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TDS – Dispatch & Logistics Services

TDS – Your Trusted Logistics Partner.

Make a call: +1 (866) 189 47116

8 the green, suite a, dover, delaware, 19901

Faq

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Faq

General Question

Recently Asked Questions

Choose TDS for transparent dispatch services that redefine efficiency and reliability. Our FAQs are designed to empower you with knowledge, but if you have any specific queries, don't hesitate to get in touch. We're here to make your dispatch experience seamless and stress-free.

Getting started with TDS is seamless. To begin your journey, simply navigate to our online Carrier Contract. By clicking the link provided, you’ll initiate the process to become a part of our robust carrier network. Join us today and unlock a world of opportunities!
At TDS, we cater to a wide range of customer needs, presenting endless opportunities for carriers. Whether you’re an independent Owner-Operator or part of a Private Fleet, our platform offers more than 65,000 available loads every week. Our services encompass a diverse spectrum:


Efficient Expedited Delivery
Handling Oversized Loads
Team Driver
Convenient Drop Trailer
Cross-Border Expertise
High-Value Cargo
Truck Dispatch Services
Local Hauling
Drayage Services
Warehousing Solutions
Blanket Wrap
Cross Docking Efficiency
Final Mile Excellence
Power-Only Options
Lift Gate and Driver Assist
Round Trip Opportunities
Department of Defense Expertise

TDS supports a diverse range of trailer types, tailored to various cargo needs:

Dry Van
Reefer
Flatbed and Open-Deck
Step Deck and Specialized Open Deck
Straight Truck and Auto Trailer
Dump Truck/Trailer and Hopper/Dry Bulk
Fleet management
At TDS, we’ve streamlined the process of finding and booking shipments to make it easy and efficient for you. Our advanced load-matching technology presents you with a diverse range of available loads suitable for your preferences and capacity.
You can swiftly secure a shipment by logging into your TDS Carrier account and utilizing our intuitive booking feature. Additionally, you have the option to reach out to our dedicated support team at any time for personalized assistance and guidance.
 
Our dispatch dashboard is designed to empower carriers like you with a comprehensive toolkit for load management. With the TDS Dispatch Dashboard, you gain access to an integrated web platform and a user-friendly mobile app, granting you the flexibility to explore shipment opportunities, submit invoices, access vital load documents, and minimize communication hurdles. Whether you’re at your desk or on the move, our dashboard ensures you remain connected and in control of your operations.
It’s simple! To benefit from the TDS Dispatch Dashboard’s innovative features, start by submitting a request for an account on our platform. Upon approval, you’ll gain full access to our dispatch dashboard through the web portal.
General Question

Recently Asked Questions

Submitting a check call with TDS is a breeze, and you have a couple of convenient options:

Automated Check Calls Easily submit automated check calls through our intuitive TDS Carrier Portal. Log in, provide the required details, and let our advanced system take care of the rest.
Manual Check Calls If you prefer a personal touch, you can always place manual check calls. Reach out to your dedicated TDS Logistics Coordinator at +1 (267) 817 7773, or follow the extension noted in your rate confirmation. Don’t have the extension? No worries! Simply select “Option 1,” and our knowledgeable team members are available 24/7/365 to assist you.
Tracking your shipments with TDS is a breeze. Upon logging into the TDS Carrier Portal, you’ll find all the essential information at your fingertips. Whether you need to check shipment status, update details, or communicate with our team, our user-friendly platform has you covered.

Absolutely! We understand that logistics never sleep, which is why our support is available 24 hours a day, 7 days a week, and 365 days a year. No matter when you need assistance, our dedicated professionals are here to provide timely support and address your concerns.

If you encounter any issues while managing a shipment, our dedicated team at TDS is here to help. Simply get in touch with your designated TDS Logistics Specialist by dialing +1 (267) 817 7773 and inputting the extension provided on your shipment details.

To facilitate prompt payment processing, please ensure the following documents are submitted:

TDS Invoice or Rate Confirmation
Legibly signed Bill of Lading (BOL)
Applicable lumper receipts, if incurred
Relevant scale tickets, if applicable
Any other essential load-related documents, accompanied by corresponding receipts for reimbursement
Should you need to initiate a claim or have questions about an ongoing claim, our dedicated Claims Team is here to assist you. Get in touch with our Claims Team by calling +1 (267) 817 7773 or sending an email to claims@tds.com
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